![]() And there is a section in Eas圜leaner that allows you to Restore from this backup. Also, before it merges Eas圜leaner backs up your contacts. I write important notes in the contact field so this is really bad, I would rather have duplicate contacts than lose important info. ![]() So it seems that Eas圜leaner is creating a new contact instead of keeping the most complete contact and updating it with info that does not match from the other contact being deleted- which would be a much better approach and help to reduce this problem. The Notes section gets deleted even if both contacts had notes. Except when I merged the duplicate contacts it does not keep all the fields- I know for sure that the “Notes” section gets deleted, and there could be other fields as well who knows. So there may be an easy way to deal with it in Eas圜leaner, but if there is, Support is not interested in sharing that information with me.Įas圜leaner seemed great. But I can’t find it and, my second pet peeve, Support has never responded to either of my requests for help with this issue. I think there is something I’m missing because there just has to be a way to deal with this issue in Eas圜leaner. I don’t see an option to do that so the same records keep showing up as duplicates, and keep wanting me to choose between merge or delete. In most cases, it’s a situation where a couple shares a phone number so it’s in each of their records. The suggested solution- to combine the two records into one or delete one of the records - is not helpful. ![]() First, Eas圜leaner counts any record that has the same phone number as another record as a duplicate record. It catches most everything and makes it relatively easy to clean up duplicates, delete useless records, etc. Eas圜leaner works well the first time it scans your contacts - especially if you have a relatively large database and have not used any similar product previously.
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