It requires patience to listen with purpose. How can you help someone with their problem if you don’t understand what their problem is? ![]() But when we do this, we devalue what the other person is saying. In our normal daily interactions, most of us are just waiting for our turn to talk – angling for an open space in the conversation where we can steer the discussion where we want it to go. At its essence, it means we should listen with purpose. Covey’s bestselling book, The 7 Habits of Highly Effective People. Seek to understand before being understood Of the hundreds of things littering your calendar, is any one of them more important than leading your team? 2. That means closing your laptop, muting your phone, and parking work problems at the door so you can focus and engage with this person in this moment. To do this, start by limiting distractions. Instead, with every interaction strive to make a connection and show people the respect they deserve. When you let the world intrude on a conversation, you unconsciously tell the other person that they are less important than the things around them. But that frantic pace comes at a cost: It’s difficult to be fully present and give another person your focus when your attention is frayed between multiple competing priorities. Silence the worldĮvery IT leader I know is insanely busy – it goes with the territory. Let’s look at the elements that go into active listening and explore how it can make you a more effective leader. When we make active listening part of our everyday routine, we build trust, loyalty, and strong relationships. This practice centers around engaging with your employees to the point of being fully immersed in what they have to say. ![]() How to be an active listener: 5 tipsĪs technology leaders, we need to embrace the practice of active listening. In fact, less than two percent of all professionals have had formal training to improve their listening skills. Unfortunately, many leaders don’t carry this awareness and never learned how to effectively listen. It lets others know that they are important to you and that you value what they have to say. ![]() It helps you build trust and foster loyalty. Listening is one of the most powerful tools you possess as a leader. Just as you’re collecting your thoughts from one meeting, you’re heading straight into the next. We are continuously inundated with waves of information battling for our attention. In today’s digital workplace, listening can be harder than ever.
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